Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: November 21, 2025
All data transmission is encrypted using SSL technology
Industry-standard security measures protect your information
We never sell your personal information to third parties
We collect information you provide directly to us, including: personal information (name, email, phone number, shipping address), payment information, order history, and communication preferences. We also collect information automatically through cookies and similar technologies when you visit our website.
We use the information we collect to: process and fulfill your orders, communicate with you about your orders and our products, send you marketing communications (with your consent), improve our website and services, prevent fraud and enhance security, and comply with legal obligations.
We do not sell your personal information. We may share your information with: service providers who help us operate our business (payment processors, shipping companies), legal authorities when required by law, and business partners with your explicit consent. All third parties are contractually obligated to protect your information.
We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure servers and databases, regular security audits, and restricted access to personal information. However, no method of transmission over the internet is 100% secure.
We use cookies and similar technologies to: remember your preferences, analyze website traffic and usage, personalize your experience, and enable certain website features. You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.
You have the right to: access your personal information, correct inaccurate information, delete your information (subject to legal requirements), opt-out of marketing communications, and withdraw consent where applicable. Contact us to exercise these rights.
With your consent, we may send you promotional emails about new products, special offers, and tea-related content. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: info@myridrich.com | Phone: +91 7498702044 / +91 8530692525 | Address: Gat no 189, Nagarmal Wasti, Tulapur, Haveli, Pune, Maharashtra